We offer free shipping for United States, Australia, Singapore and Hong Kong orders by DHL or Hong Kong Post with tracking number. Orders will be delivered within 6 - 10 working days. Your order will be shipped within 24 hours after your payment is approved.
Please kindly note that we cannot be held responsible for the failure or delay of your orders due to customs clearance, customs regulations in your country, weather conditions, or any other circumstances that are beyond our control.
Orders are sent to exact address given to us for shipping. Unfortunately, we are unable to change your delivery address once an order has been placed.
All import taxes and charges are the responsibility of the customer.
RIAD is not responsible for any lost or stolen packages once it has been shipped from our facility. We are not responsible for the cost of lost or returned packages due to an incorrect address given by the customer during order processing.